Отслеживание

ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: linux Time: Sun Aug 14 13:03:54 2022

 Message: No such ItemID ${ItemID}!

 RemoteAddress: 172.20.20.5
 RequestURI: /otrs/public.pl?Action=PublicFAQZoom;Subaction=DownloadAttachment;ItemID=$%7BItemID%7D;FileID=$%7BFileID%7D

 Traceback (31843): 
   Module: Kernel::System::FAQ::FAQGet Line: 109
   Module: Kernel::Modules::PublicFAQZoom::Run Line: 67
   Module: Kernel::System::Web::InterfacePublic::Run Line: 239
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_public_2epl::handler Line: 38
   Module: (eval) (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
   Module: ModPerl::Registry::handler (v1.99) Line: 32